Absa Group Limited SWOT & PESTLE

  • Report

  • ID: 530000
  • 24 Pages
  • March 2025
  • Region: Africa
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About Absa Group Limited

Absa Group Limited, commonly known simply as Absa and formerly the Amalgamated Banks of South Africa (ABSA) until 2005 and Barclays Africa Group Limited until 2018, is a multinational banking and financial services conglomerate headquartered in Johannesburg, South Africa and listed on the Johannesburg Stock Exchange. It offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management, and bank assurances. Operating in 10 Sub-Saharan African countries including in-house South Africa, Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, Tanzania, Uganda and Zambia, the conglomerate maintains representative offices in Namibia and Nigeria and internationals offices in London and New York City, as well as a technology support office in the Czech Republic. In 1986, the United Building Society Holdings South Africa, Allied Bank South Africa, Volkskas Bank Group, and certain businesses of the Sage Group merged to form Amalgamated Banks of South Africa (ABSA) Limited. ABSA acquired the entire shareholding portfolio of the Bankorp Group, which comprises TrustBank, Senbank, and Bankfin. ABSA changed its holding company's name to ABSA Group Limited in 1997 and adopted a new corporate brand. As of 2025, it has 37,000 employees.

Absa Group Limited's USP lies in its commitment to collaborating across the continent, leveraging diverse stories and experiences to drive positive change and empower the future of Africa. Its mission statement reads, “empowering Africa's tomorrow, together – one story at a time.”

Business Sector

Banking and financial services

Operating Geography

South Africa, Africa

Revenue

R104.5 billion - FY ending 31st December 2023

R103.6 billion - FY ending 31st December 2022

SWOT

SWOT Overview

The SWOT analysis of Absa Group Ltd highlights its steady growth in revenue and headline earnings, strong human capital practices, and a people-focused culture, along with a well-diversified pan-African financial services presence. However, challenges include a declining brand value and market position, rising operating costs that impact profitability, and weaker customer recommendations, as well as concerns about digital banking performance. Opportunities lie in the rapid digital transformation within the banking sector, a shift toward sustainable finance and emission reduction, and the potential to embrace ecosystem banking for innovation and inclusivity. On the other hand, threats arise from the disruption caused by digital-only and fintech-driven banks, which increase cybersecurity risks and fraud, as well as operational and financial strains due to persistent power outages. This SWOT analysis highlights Absa Group Ltd’s strengths, weaknesses, and strategic opportunities for growth.

SWOT Matrix for Absa Group

Strength

Weakness

  1. Steady growth in revenue and headline earnings.
  2. Strong human capital practices and a people-focused culture.
  3. Pan-African presence and diversification of financial services.
  1. Declining brand value and market position.
  2. Escalating operating costs are impacting its profitability.
  3. Weak customer recommendation and digital banking performance.

Opportunity

Threat

  1. Rapid digital transformation and technological innovation in the banking system.
  2. Shift towards sustainable finance and emission reduction.
  3. Embrace ecosystem banking to drive innovation, inclusivity, and sustainable growth.
  1. Disruption by digital-only and fintech-driven banks.
  2. Increasing cybersecurity risk and fraud
  3. Operational and financial strain due to persistent power outage

Detailed SWOT Analysis of Absa Group

The detailed SWOT analysis for Absa Group Limited is presented below:

Strength

 
  1. Steady growth in revenue and headline earnings: Absa Group has demonstrated strong financial resilience over the years, showcasing consistent revenue growth. In the 2023 financial year, the bank recorded total revenue of R104.5 billion. The revenue growth rate was 8%, whereas the headline earnings growth rate was 1%. The growth is significant amid a weak macroeconomic environment in South Africa marked by supply chain issues and power shortages. Similar results are observed in its internal report for the financial year 2024. It reported headline earnings of R10.2 billion for the first half of 2024. It stated that it expects an improvement in second-half Group performance, as its South African retail businesses demonstrated earnings growth across the portfolio in the first six months of the year. “All of our underlying businesses in the South African retail portfolio reported headline earnings growth, which is indicative of recovery in business performance,” said Arrie Rautenbach, Absa Group Chief Executive Officer. This growth is primarily driven by an expansion in its retail and business banking segments, strategic investments in digital transformation, and improved credit portfolio performance.
  2. Strong human capital practices and a people-focused culture: The Absa Group has built a solid reputation as an employer that prioritises the well-being of employees, focusing on developing leadership skills within its workforce and promoting diversity. The bank was recognised as the top Employer for 2025 by the top Employer institute across multiple African markets, making it the fourth consecutive year to receive this award This reflects its commitment to foster a positive workplace culture, it has consistently invested in employee training programs to promote wellness and to insure that its work forces is highly engaged. These initiatives have resulted in the company’s overall top employer score rising to 90.15%. These efforts have contributed to improved operational efficiency and provided a competitive advantage in talent acquisition and retention.

Weakness

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Opportunity

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Threat

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PESTLE

PESTLE Overview

The PESTLE analysis of Absa Group Ltd highlights the key external factors that influence its operations. Politically, the company benefits from a stable political environment supporting financial services and stringent regulations imposed by the South African Reserve Bank. Economically, currency volatility and exchange rate risks pose significant challenges, while overall economic growth has a substantial impact on banking activities. Socially, changing consumer expectations drive the need for enhanced digital banking solutions, while expanding financial inclusion in underserved markets presents a significant opportunity for growth. Technologically, escalating cybersecurity threats amid digital transformation require proactive measures, while the integration of artificial intelligence improves customer experiences. Legally, compliance with multi-jurisdictional regulations and adherence to anti-bribery and anti-corruption measures remain critical. Environmentally, the company focuses on sustainable finance and green investment initiatives while also addressing climate risks and potential operational disruptions. This PESTLE analysis provides a comprehensive understanding of the macro-environmental factors shaping Absa Group Ltd’s business landscape.

PESTLE Matrix for Absa Group

Political

Economic

  1. A stable political environment that supports financial services.
  2. Stringent financial regulation of the South African Reserve Bank.
  1. Currency Volatility and Exchange Rate Risk.
  2. Economic growth influences banking activities.

Social

Technological

  1. Changing Consumer Expectations in Digital Banking.
  2. Expanding inclusion in underserved markets
  1. Escalating cybersecurity threats amid the digital revolution.
  2. Integration of artificial intelligence to enhance customer experience

Legal

ENVIRONMENTAL

  1. Multi-jurisdictional regulatory compliance.
  2. Anti-bribery and anti-corruption measures.
  1. Sustainable finance and green investment initiatives.
  2. Climate risks and operational disruptions.

Detailed PESTLE Analysis of Absa Group

The detailed PESTLE analysis for Absa Group Limited is presented below:

POLITICAL

  1. Stable political environment supporting financial services: South Africa's political landscape has experienced notable stabilisation, particularly following the 2024 elections, which resulted in a coalition government after the African National Congress (ANC) lost its parliamentary majority for the first time in three decades. This political shift has significantly improved investor sentiment, resulting in a stronger rand and enhanced financial stability. Additionally, the country has benefited from eight months of uninterrupted power supply, a significant improvement from previous years of frequent blackouts. The South African Reserve Bank (SARB) has also contributed to a favorable economic environment by reducing its primary lending rate to 7.75%, with expectations of further cuts in the future. Amid this stable political and economic environment, Absa Group has demonstrated resilience and growth. The bank reported a 7% compound annual growth in revenues since 2018, with the cost-to-income ratio improving to 52% from 58% over the same period. Its diversification strategy has been effective, with its operations across various African regions contributing 29% to the Group's pre-provision profit, up from 20% in 2018. The Corporate and Investment Banking division now accounts for a third of the Group's pre-provision profit, an increase from 28% in 2018. These achievements underscore its strong positioning within South Africa's stable political landscape, enabling the bank to capitalise on improved investor confidence and economic stability.

ECONOMIC

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SOCIAL

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TECHNOLOGICAL

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LEGAL

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ENVIRONMENTAL

  1. Sustainable finance and green investment initiatives: Bank’s globally have recognised the importance of integrating environmental, social, and governance (ESG) into their operations, according to the data published by Moody's Ratings in early 2025, the sustainable bond market has maintained issuance levels of around US$1 trillion (R18.18 trillion) annually over the past four years, consistently representing over 10% of the overall bond markets during this period. In December 2023, Absa Group Limited reinforced its commitment to sustainable finance by releasing an updated Sustainable Finance Issuance Framework. This framework is designed to facilitate the issuance of sustainable financial instruments, such as green and social bonds, aligning with international standards and best practices. It is committed to addressing climate change through a multi-faceted approach, including reducing its carbon footprint, integrating climate risks into its business processes, and financing sustainable projects. The bank aims to achieve net-zero greenhouse gas emissions by 2050, with interim targets including a 25% reduction in coal-financed emissions and a 9% cut in oil and gas-financed emissions by 2030. Operationally, it has already reduced its emissions by 21.3% and is working towards a 51% reduction by 2030. Additionally, the bank has pledged to mobilise R100 billion in sustainable finance by 2025 to support environmental and low-carbon transition initiatives. Adhering to global frameworks such as the Equator Principles and the UN Principles for Responsible Banking, Absa ensures that its financial decisions align with international sustainability goals. These efforts position it as a leader in sustainable banking, supporting Africa’s transition to a greener economy.

More Info

Major Competitors

  • Atlas Mara
  • Old Mutual
  • DNB Bank
  • Khushhali Microfinance Bank

Major Brands

  • Absa Financial Services Limited.
  • Absa Bank Botswana.
  • Absa Bank Ghana.
  • Absa Bank Kenya.
  • Absa Bank Mauritius.
  • Absa Bank Mozambique
  • Absa Bank Seychelles:
  • Absa Bank Uganda
  • Absa Bank Zambia
  • National Bank of Commerce Limited

Table of Contents

  • Company Overview
    • 1.1 About the Company
    • 1.2 Business Sector
    • 1.3 Operating Geography
    • 1.4 Revenue
  • SWOT Analysis
    • 2.1 SWOT Table/ SWOT Matrix
    • 2.2 SWOT Overview
    • 2.3 Detailed SWOT Analysis
    • 2.4 Strength, Weakness, Opportunity and Threat
  • PESTLE Analysis
    • 3.1 PESTLE Table/ PESTLE Matrix
    • 3.2 PESTLE Overview
    • 3.3 Detailed PESTLE Analysis
    • 3.4 Political, Economic, Social, Technological, Legal and Environmental
  • Appendix
    • 4.1 Major Competitors
    • 4.2 Business Sectors / Diversification
    • 4.3 References used to prepare this reports
  • Conclusion
    • 5.1 Closing thoughts
    • 5.2 Methodology used to prepare this report
    • 5.3 Copyrights and Disclaimer

    References and Copyright

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